Shipping policy
Last Updated: APRIL 17, 2026
At STARUT, we are committed to offering a dependable and clear shopping experience for our customers in the United States, including transparent and simple shipping procedures. We offer free shipping on all orders within the United States. At this time, we only ship within the United States and do not offer international shipping.
Delivery Times
Below are the estimated delivery times for all shipments:
- Order Cutoff Time: 5:00 PM Eastern Time (ET). Orders placed after this time will be handled the following business day.
- Order Handling Time: 1 to 3 business days (Monday to Friday).
- Transit Time: 5 to 12 business days (Monday to Friday).
- Estimated Total Delivery Time: 6 to 15 business days.
Carrier Services
We collaborate with dependable shipping services for deliveries within the United States, including:
- USPS
- UPS
- FedEx
- Other regional carriers depending on your location
Shipping Costs
Free Shipping: All orders qualify for free shipping, with no minimum order requirement.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can check the progress of your shipment on our Track My Order page.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Contact Us
Store Name: STARUT
Customer Support:
8:00 AM – 6:00 PM EST (Monday – Sunday)
Email:
support@starut.com
Phone:
+1 (813)-458-0207
Address:
1609 Storington Ave, Brandon, FL 33511, United States
(Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
We will answer the phone and reply to emails within 12 hours during business days.